RULES FOR ORDERING DISHES AT PIZZA PLAZA

  • 1. General
  1. These terms and conditions, hereinafter referred to as the regulations, define the rules for the provision of services on the website pizza-plaza.pl, the rules of use and the privacy policy of users.
  2. The website is provided by: Elaboro Agnieszka Borowiecka Sorbian Adres: 72-346 Pobierowo ul. Reymonta 15a Tel. 500 546 984 Mail: elaboro@elaboro.pl Nip: 857-153-66-08 Regon: 811062708 
  3. Enabling the use of the service is a service provided electronically by the service provider to users, within the meaning of the Act of 18 July 2002. On the provision of services electronically (OJ From 2002, no 144, Item No. 1204. D.), which takes place under a contract, concluded between the client and the service provider and on the basis of the regulations.
  4. The terms and conditions are governed by all services provided on the service, excluding services subject to separate regulations. The service provider determines in the service what types of services are provided on the basis of separate regulations.
  5. Before using the service, you must read the terms and conditions. By starting to use the services, you are agreeing to the terms and conditions.
  6. The service provider shall make the terms and conditions available free of charge via the website pizza-plaza.pl users prior to concluding the agreement in the electronic system and in such a way as to enable it to be downloaded, fixation and printed.
  7. From the moment you start using the services, everyone is obliged to abide by the rules.
  • 2. Definitions
  1. Service provider: Elaboro Agnieszka Borowiecka
    Address: 72-346 Pobierowo ul. Reymonta 15a
    Tel. 500 546 984 Mail: elaboro@elaboro.pl
    Nip: 857-153-66-08 Regon: 811062708 
  2. User – A natural person with at least limited legal capacity, a legal person, an organizational unit without legal personality, who uses the services provided by the service provider, under the terms and conditions.
  3. Restaurant-Restaurant, which is part of the company: Elaboro Agnieszka Borowiecka SorbianAdres: 72-346 Pobierowo ul. Reymonta 15a Nip: 857-153-66-08 Regon’s website: 811062708, which offers its products on the site pizza-plaza.pl
  4. Services – Services provided electronically by the restaurant to users based on the terms and conditions.
  5. Agreement – A contract concluded between you and the service provider authorizing you to use the Internet market and the products and services made available on it by the service provider in accordance with the terms set forth in these Terms and conditions
  • 3. SERVICE PROVIDER TERMS AND CONDITIONS
  1. The service provider shall endeavour to ensure that the information presented in the service, concerning the individual offers and geographical areas in which the services are provided, are as current as possible, but there may be a situation in which the product is Temporarily unavailable. The service provider undertakes to inform the user as soon as possible, no later than 60 minutes after the order.
  2. If an electronic payment option is selected, the order is considered to be made effective when the service provider receives a positive authorization response from the payment system, as the service provider informs the user by displaying on Screen of the relevant message. If a negative authorization response is received, the order may not be executed, as the user is immediately informed by means of a message appearing on the screen. If a positive authorization response is received and the service provider is not performing the order, the user is obliged to inform the service provider immediately by e-mail at pobierowo@pizza-plaza.pl
  3. In the event of a successful transfer of the order, the user receives the information electronically to the e-mail address provided by him with the order data and the contact details of the restaurant.
  4. Withdrawal of the placed order is possible only by telephone to the restaurant’s telephone number, available at: h
    ttp://pizza-plaza.pl/locations/The exception is invitations to the restaurant, in which case you should contact the PR Manager (T. 500 546 984). The user is obliged to inform the restaurant/PR manager of the cancellation immediately upon receipt of the order confirmation.
  5. It is not possible to change the contents of a complex order.
  • 4. Payment
  1. You can pay by online payment. The settlement of transactions by credit card and e-transfer is carried out through the service PayU.pl.
  2. All prices quoted on the website include VAT (tax on goods and services).
  3. All electronic payments are carried out in accordance with the applicable regulations of the payment system operator or payment system partner, and the service provider is not responsible for their correctness.
  4. Cash payment is made to the hands of the supplier of the ordered products, after receipt. If there is no possibility of a positive transfer of the order to the restaurant, the user receives a refund of the entire payment made through the payment system. The request for reimbursement by the service provider will be made no later than within 72 working hours from the date of receipt by the service provider of the failure to perform the order for the reasons referred to in this point (in the case of payment by bank transfer) and up to 14 Working days in case of payment by credit card. The date on which the refund is made shall be the date on which the service provider has returned the amount owed to the payment operator.
  5. The payment system partners and the payment system Operator reserve the right to refuse to handle payments made by the user, in particular in case of doubts as to the legality of the transaction in respect of which the payment takes place Or the legality of the payment itself. For this reason, the service provider may refuse to receive payments.
  6. The payment system Operator shall not be liable for delays in the transmission of payment or authorization responses due to reasons arising after the user has made the payment, as well as for non-execution and Delay in the transfer of the funds due or verification of the data, in particular due to the user giving inaccurate or incomplete data that prevents the payment transaction to be executed, as well as for delays Other events independent of the service provider or the payment system operator.
  • 5. COMPLAINTS PROCEDURE
  1. You have the right to submit complaints to the service provider on matters relating to the services.
  2. Complaints about services are dealt with by the service provider.
  3. A properly assembled service provider complaint should contain at least the following data:
  4. User data (name, surname, e-mail address)
  5. The subject of the complaint;
  6. Circumstances justifying the complaint.
  7. Complaints that do not contain the above data will not be considered. Complaints must be submitted to the e-mail address: Anna [at] domsushi.pl by typing in the subject line: “Complaint”
  8. The service provider will endeavour to ensure that complaints are processed within 14 days of their receipt from the user. Your decision as a result of the complaint will promptly notify you via email, to the e-mail address given in the complaint